What can you expect from this course?

Course content

    1. Introduction

    1. The term Conflict

    2. Working with conflict

    3. Undrestanding the types of conflict

    4. Steps a business leader can take

    5. Who to say yes or no to

    6. The science of conflict management

    1. Final words

About this course

  • Free
  • 8 lessons
  • 0.5 hours of video content

Your Instructor...

Conflict resolution specialist Andre Vlok

Conflict specialist, mediator, arbitrator, negotiator. The Crossroads Group offers mediation, conflict management (#ODR, workplace disputes and training), arbitration, disciplinary inquiries, employment compliance and disputes, business management and optimization, dedicated personal and team coaching and selected negotiation mandates. Different fee models available, including retainer fees.

In partnership with...